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2024 Conference Agenda

Day One – 6 March 2024


8:30 – Registration


9:30 – Main Stage: Welcome from the GCVA


9:45 – Main Stage: A Word from SVS our Lead Sponsor


9:55 – Main Stage: The Retail Overview. How was ’23? What does ’24 have in store and how is the UK performing against the rest of the world?


10:25 – Main Stage: Gift Card Industry ‘23 KPMG — GCVA Data Insight


10:55 – BREAK


11:45 – Main Stage Panel: The Cost of the ‘Cost-of-Living Crisis’ 2024


11:45 – GCVA101: A-Z of Gift Cards


12:25 – Main Stage: State of the Nation Launch 2024
Sponsored by Savvy


12:25 – GCVA 101 Panel: Multi-Choice


12:55 – LUNCH


14:10 – Main Stage: GCVA Charity – WIN £500 lastminute.com Gift Card supporting Macmillan Cancer Support


14:20 – Main Stage: Understanding the Mind of Consumers
Sponsored by lastminute.com


14:20 – GCVA 101 Panel: Manufacturing, Digital Divergence & Sustainability


14:55 – GCVA 101 Panel: Understanding Trivial Benefits, Salary Sacrifice & the Gift Card 500 Campaign


15:05 – Main Stage: SVS Global Market View


15:25 – BREAK


16:05 – Main Stage Panel: Navigating the B2B Landscape: A Deep Dive into Vertical Strategies and Innovations


16:10 – GCVA 101 Panel: Everything You Need to Know About Malls


16:35 – Main Stage: The Gift of Fraud


16:45 – Main Stage Panel: The Gift of Fraud


17:25 – Main Stage Close

Day Two – 7 March 2024


8:30 – Registration


10:00 – Main Stage: Welcome from the GCVA


10:10 – Main Stage: ESG Matters


10:30 – GCVA 101 Panel: B2C, In Store or Digital, that is the Question…?


10:45 – Main Stage: The Future Work Force & How They Operate


11:15 – BREAK


12:00 – Main Stage Panel: Going Global / The Eco System of the Global Gift Card Market


12:15 – GCVA 101 Panel: Today’s Workforce: How Best to Care


12:40 – Main Stage Interview: Demystifying AI & Enabling Customer Engagement


13:10 – LUNCH


14:25 – Main Stage: GCVA Charity – WIN £500 Virgin Experience Days Gift Card supporting Macmillan Cancer Support


14:35 – Main Stage Panel: Fintech Payments and the Role of Gift Cards


14:35 – GCVA 101: The Influence of Data & Insight Reporting on Gift Cards


15:20 – Main Stage: GCVA Executive Round-Up


15:50 – Tea & Networking


17:00 – Conference Close