Programme overview

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Day 1 – Workshops, networking, meetings, spotlight stage and exhibition*

12.00 pm Registration opens

VAT / Legislation
1.00 pm – 1.50 pm
Chair: Andrew Johnson, CEO, NGC Group Europe
About this event

This panel will discuss the latest regulations & legislation, providing the most up to date information and Q&A.

Panel: Siobhan Moore, Global Head of Cards & Payments, Locke Lord
Jim Wilkinson, Tax Partner, PWC
Quentin Bradshaw, Branch Head: VAT and Financial Services & Insurance Premium Tax, HM Treasury.

Fraud and Security
2.00 pm – 2.50 pm
Chair: Lee D‘Arcy, Director of Engagement, Cifas
About this event

Fraud and security is an issue for many sectors including retail and there are a number of solutions and strategies already in place to combat this. This panel will explore what is specific to the Gift Card Industry and are there any quick wins to resolve this growing issue?

Panel: Itai Amoza, Analytics & Risk Director, Zeek
Mark Willis, VP, Information Technology, SVS
Christian Wilson, VP, Cyber Fraud & Risk, First Data
Ajay Sethi, Retail Client Director, PrePay Solutions.

Service provider / supplier ONLY
3.00 pm – 3.50 pm
Led by: Eoin Whyte, UKGCVA Chair and Sales Director, Savvy
About this event

This workshop will provide the opportunity for suppliers to explore and discuss key issues and opportunities facing the industry.

Retailer / Issuer ONLY
4.00 pm – 4.50 pm
Led by: UKGCVA executive members: Tom Lincoln, Head of Business, M&S; and Gary Simpson, Senior Business Development Manager, Amazon
About this event

This workshop will provide the opportunity for retailers and issuers to explore and discuss key issues and opportunities facing the industry.

5.00 pm – 6.30 pm
UKGCVA Conference 2018 welcome drinks – please join us in the atrium.

*Bookings for the workshops will be available from 5th February, a special code will be provided to confirmed delegates.

Day 2 – Agenda:

8.00 am Registration opens and breakfast sponsored by Incomm
9.00 am Conference starts
5.00 – 5.30pm Conference ends
Followed by drinks reception sponsored by Incomm

Keynote speaker
Greg Williams, Editor-in-Chief, WIRED Magazine
The Future is Now: How the collision of bits and bytes is transforming your world

‘Industry Insight’

The Future of Retail
Chair: Mark Essex, Director of Public Policy, KPMG
The Future of Retail – What has changed in the last 12 months? What are the key issues and what do they mean for the industry?

How does the Gift Card Industry ensure it is keeping up with buying habits and channels?
Chair: Dana Al Salem, Founder and CEO, Fan Factory

Innovation in Payments and how it can help transform the Gift Card Market in partnership with Emerging Payments Association
Chair: Tony Craddock, Director General, Emerging Payments Association

Keynote speaker
Prof. Neil Ashworth, CEO, CollectPlus
Fulfilment for the Future: how you bring the retailer promise to reality

International Panel – the role of Gift Cards globally
Chair: Gail Cohen discusses the key differences between the markets and what’s happening across the world with the panel

What strategies will be required for the Gift Card Industry to maintain and grow its B2B performance and success?
Chair: Declan Byrne, Group Director, One4all

UKGCVA’s Got Talent – returning for the third year!
UKGCVA members share their new innovations – 3 minutes each, against the clock! Back for a third year due to popular demand, listen to what’s new and exciting in the industry as members present live, vying for your votes to win the best innovation!


‘Exceptional conference. The last two years have been by far the best. Gail and her team are inspirational, the UKGCVA has never been so close’.